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You can collect diagnostic information to help VMware Technical Support diagnose and resolve issues with VMware Horizon. Collecting Diagnostic Information for VMware Horizon.You can examine the events in detail on the Events page. The event database stores information about events that occur in the Connection Server host or group, VMware Horizon, and Horizon Console, and notifies you of the number of events on the dashboard. For example, you can view all disconnected machines or machines that are in maintenance mode. You can quickly survey the status of machines in your Horizon 8 deployment by using the Horizon Console dashboard.

You can quickly survey the status of the VMware Horizon and vSphere components in your VMware Horizon deployment by using the Horizon Console dashboard. To monitor load balancing health on Horizon Connection Server, follow these best practices.

Configuring Load Balancers for Horizon Connection Server Health Monitoring.

You can also create an application pool and run Horizon Performance Tracker as a published application. VMware Horizon Performance Tracker is a utility that runs in a remote desktop and monitors the performance of the display protocol and system resource usage.

Using VMware Horizon Performance Tracker.

VMware Logon Monitor monitors Windows user logons and reports performance metrics intended to help administrators, support staff, and developers to troubleshoot slow logon performance.

Horizon Help Desk Tool is a Web application that you can use to get the status of Horizon 8 user sessions and to perform troubleshooting and maintenance operations.

Using Horizon Help Desk Tool in Horizon Console.

You can use Horizon Help Desk Tool for monitoring and troubleshooting, use other troubleshooting procedures to investigate and correct problems, or obtain assistance from VMware Technical Support.įor information about troubleshooting desktops and desktop pools, see the Windows Desktops and Applications in Horizon document. You can use a variety of procedures for monitoring, diagnosing, and fixing problems that you might encounter when using VMware Horizon.